Studio Policies

 

PAYMENT POLICY

• A minimum 50% deposit is required to register. Balance must be recieved before the start of the course.  If you prefer to pay by cash or check the spot is not held until at least a 50% payment has been made.
• Unless otherwise stated discounts may not be combined.
• Siblings recieve 5% off when signed up for classes in the same session. 
• Payment must be made in full to recieve early registration discounts
• No refunds for missed classes
 

REGISTRATION  

Every student needs a registration form on file at the start of class.  This form has contact information so that I can reach parents in case of an emergency during class. Please make sure emergency contact information is up to date. 
 

CLASS CANCELLATION POLICY

• 100% of class fees are refundable or transferable to another class if your cancellation is made at least 2 weeks before the course starts.
• No-shows forfeit any refund or exchange.
 

Enrollment minimum

If we do not have sufficient enrollment, we reserve the right to cancel the class and issue a full refund, with at least 48 hours notice.  If enrollment is low we will notify you at least 3 days in advance. Minimum enrollment is determined per class but is generally 3 participants.
 

100 Level course ABSENCE

Please call or email the studio in advance if you or your child will be absent. All 8 week or longer sessions will have a scheduled makeup class. Absence from shorter sessions or workshops CAN NOT be made up. 
 

200 Level and Adult course make-up policy

Our 200 level and adult courses are sequence based therefore we can not accommodate make-ups in the case of absence. However we do understand things happen! In case of absence due to unforeseen circumstances you have the following options:

Mini-Lesson - If you know in advance (7 days notice) you will be missing a class please let us know so we can plan how best to get you caught up. We may be able to schedule or fit in a "mini-lesson" to review the concepts needed to catch up at home or during Fashion Club or Seamsters Lounge.  

Private Lesson - You can take a private lesson to get you caught up at  50% discount ($30)

Instructor catches up your project -   Applies to 200 Level students: If you have NOT given us notice, we don't hear from you about the absence, or it's too challenging to fit a makeup class into your schedule and ours, Seamsters Local staff will work on your student's project to catch them up on the missed class so they can participate successfully in the next scheduled class. There is no charge for instructor catch up.
 

school closings

We follow the Marblehead Public School schedule. If there is a school closing due to inclement weather or other emergency there will be no classes.
 

SAFETY  

I'm very careful with all students and we consistently review the safety rules in class, but sometimes accidents still happen.  They are working with pins, needles, scissors and occasionally a hot iron (Teens only with supervision). I keep a first aid kit handy and go over studio safety at the start of every session.
 

your experience

Younger students will be grouped together by ages and ability. We want the experience to be fun for everyone! If the class is over enrolled we may add another and split age groups to accomodate everyone. We are flexible. If you have a request please contact us.